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FAQ

1. What is Visa Entertainment?
Visa Entertainment is a membership program that offers Visa cardholders access to some of the best music, entertainment, sport and lifestyle offers. All Visa Debit, Credit and Prepaid cardholders can sign up to Visa Entertainment for free at www.visaentertainment.com.au, with no points or waiting periods required to participate in the offers.

2. Who can access the website?
Anyone can access the website, however to purchase an offer individuals must pay with a valid Visa card. You can use any valid Visa Credit, Debit or Prepaid card to access.

3. What types of offers are available?
The offers vary and are regularly updated. Offers usually include the ability to book concert and theatre tickets before they go on general release, to see movie previews as well as other special offers on movies/books/CDs and home entertainment products.

4. Where do the offers come from?
The offers are provided by Visa's Entertainment partners - Visa has negotiated special deals directly with these partners exclusively for Visa cardholders.

5. Who are Visa Entertainments partners?
Current partners include Ticketek, Disney, Event Cinemas, and AMF Bowling. New partners will be added from time to time.

6. Who are the offers available to?
Offers are available to all Visa Debit, Credit and Prepaid cardholders in Australia.

7. How can I find out what exclusive offers are available?
These will be available at www.visaentertainment.com.au. Make sure you sign up to receive monthly email updates about exclusive Visa Entertainment offers and follow us on facebook.

8. How often do the offers change?
Offers are updated regularly. It will depend on when special deals are made available by program partners. In the case of concerts and events, there may be last minute offers available at short notice.

9. How can cardholders purchase a Visa Entertainment offer?
Simply click through to the relevant offer page for full details. In most cases this will take you through to our partner's external sites for online purchase, although some will be available by telephone or at specific partner’s outlets by quoting a promotional code. Payment for all offers will need to be made on a valid Visa card.

10. What if I have a query or complaint about a particular offer?
In the first instance please contact the Visa Entertainment partner providing the special offer. To find contact details for Visa Entertainment partners, see the contact page. If your query is not resolved, please email Visa.entertainment@clemenger.com.au.

11. How do I apply for a Visa card?
All Visa cards are issued directly by financial institutions. Contact your financial institution to see what Visa product best suits your needs.

12. When I purchase Visa Entertainment presale tickets, does this ensure that I will get good seats?

Visa Entertainment Pre-sales provide Visa cardholders access to an allocation of concert tickets across all seating categories. This means tickets purchased will not necessarily be premium seats.

A map of the concert arena with different seating sections highlighted is available on www.ticketek.com.au and should be checked prior to ticket purchase, as per the process with any normal online ticket transaction.

13. Is there any cost to join Visa Entertainment?
No. There is no cost for Visa Entertainment membership as long as you're a Visa cardholder you're eligable to take advantage of the program.

Exclusive offers with Visa credit cards